Effective Date: 20 April, 2026
Welcome to Arko Publishers (https://arkopublishers.com). By accessing or using our website, you agree to be bound by the following Terms and Conditions. Please read them carefully.
1. General Information
This website is operated by Arko Publishers. Throughout the site, the terms “we”, “us” and “our” refer to Arko Publishers. By using our website, you agree to these terms.
2. Products and Services
We offer books and related publishing products through our website.
- All product descriptions and prices are subject to change without notice
- We reserve the right to discontinue any product at any time
- We try to display accurate product information, but errors may occur
3. Orders and Payments
- All orders are subject to acceptance and availability
- We reserve the right to cancel or refuse any order
- Payment must be completed before order confirmation
- We accept payment via trusted gateways (e.g., bKash, Nagad, SSLCommerz)
4. Shipping and Delivery
- We deliver products within Bangladesh
- Delivery time may vary depending on location
- Delays may occur due to external factors (courier issues, weather, etc.)
- Customers must provide accurate shipping details
5. Returns and Refunds
- Returns are accepted only for damaged or incorrect products
- Customers must report issues within [3-5 days] of delivery
- Refunds will be processed after verification
- Shipping charges may be non-refundable
6. User Responsibilities
By using our website, you agree:
- Not to use the site for illegal purposes
- Not to misuse or hack the website
- To provide accurate information during checkout
7. Intellectual Property
All content on this website (text, images, logos, books) is the property of Arko Publishers and is protected by copyright laws.
You may not copy, reproduce, or distribute any content without permission.
8. Third-Party Services
We may use third-party services (payment gateways, analytics tools).
We are not responsible for their policies or actions.
9. Limitation of Liability
We are not liable for:
- Any indirect or incidental damages
- Losses caused by delays or service interruptions
- Errors or inaccuracies on the website
10. Termination
We reserve the right to terminate or suspend access to our website without prior notice if users violate these terms.
11. Changes to Terms
We may update these Terms and Conditions at any time.
Changes will be effective immediately upon posting.
12. Governing Law
These Terms shall be governed by the laws of Bangladesh.
13. Contact Information
If you have any questions about these Terms, please contact us:
- Email: arkopublishers2025@gmail.com
- Phone: 01754-812901
- Website: https://arkopublishers.com
